Terms of Service

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By using Return Easy, you agree to the following terms and conditions regarding our service.

• Return Easy provides a pickup service that attempts to process refunds for items at the original retailer.
• Return Easy is not affiliated with any retailer or brand.
• We cannot guarantee that a retailer will approve a refund.

By using our service, customers agree that:

• The item is eligible for refund under the retailer’s policy.
• A valid receipt or proof of purchase is provided.
• The item is unused and includes required packaging when applicable.
• All information submitted through the website is accurate.

• Refund approvals are determined solely by the retailer.
• Retailer policies, return windows, and refund methods are outside of Return Easy’s control.

• Pickup availability depends on location and scheduling.
• Return Easy may decline service requests at its discretion.

• Return Easy will take reasonable care when handling items.
• Customers are responsible for ensuring items are properly packaged before pickup.

• Return Easy is not responsible for retailer decisions regarding refunds.
• Return Easy is not liable for damages, losses, or delays caused by third parties or store policies.

• Return Easy may update these Terms of Service at any time.
• Updated terms will be posted on the website.

For questions about these terms, contact:

Return Easy Support
sales@returneasyco.com

Salt Lake City, Utah